Privacy & Cookie statement
This privacy and cookie statement was last amended on 13 August 2019.
We process personal data through the Gametimer app and through the website www.gametimer.com
(both operated by GT Enterprise B.V.). We respect the privacy of our visitors and users and we ensure
that the personal data that you provide are handled confidentially. As such, your personal data are
processed in a secure and controlled manner.
Our privacy and cookie statement in brief
We comply with the requirements set out in privacy legislation when processing personal data. Among
other things, this means the following:
- We state clearly for which purposes we process personal data. We do so by means of this
privacy and cookie statement.
- We store as few personal data as possible and only store those data that are required for our
- We take the required security measures to protect your personal data. These obligations are
also imposed on parties that process personal data on our behalf.
- We respect your rights, such as the right to inspection, rectification or deletion of your
How we use your personal data
Getting in touch and customer service
Whenever you send us an email or get in touch with us using a contact form, your name, email
address and messages may be used to respond to your request or question (agreement) and we will
keep your details on file until we believe that you are completely satisfied.
Whenever you phone our customer service team, the conversation may be recorded for training
purposes. This will be brought to your attention during the call. In this way, your question or complaint
may be used as an example during internal training sessions and can contribute to helping us improve
the customer service we provide. We have a legitimate interest in improving the customer service we
provide. You may object to your call being recorded and/or used for training purposes at any time. If
you do object, please let our team member know at the start of the call.
Purchasing the Gametimer
The Gametimer is available for purchase on our website. When placing an order, your name, address,
email and billing details are processed in order to finalise the order and to ensure the delivery of your
purchase. We have a statutory duty to keep the billing details on record for a period of seven years.
Using the Gametimer app
The Gametimer app is available for download from Google Play or the Apple App Store. Once you have
downloaded the Gametimer app, you will be asked to register as a main user and to create an
account. This requires you to list your name, email address, home address, language and the password
you have chosen. We will also ask you to enter the personal data of the gamer (the child) who will be
using the Gametimer. These consist of the name (which can also be a username), sex and age (birth
month and year) of the child. These data are processed in the context of the performance of the
agreement for the use of Gametimer.
Various features are available in the app, depending on which option you have chosen. The standard
option allows you to enter gaming hours for your child, to manage those hours and to link the app to
the Gametimer. Neither the Gametimer nor the app has to be connected to the console itself. There
are more features available, depending on what paid option you have purchased. These features
include being able to gain insight into your child’s gaming behaviour through statistics and graphs. This
will, for example, allow you to see whether their gaming habits have increased or decreased over a
given period, among other things. You will even be able to compare your child’s gaming behaviour
with other children of the same age, for example in other regions. On top of that, you will be able to
add both multiple parents and multiple children to the app.
These data, including the statistics and graphs on your child, will be retained until you terminate your
account. We only share anonymised user data with third parties (please see the ‘Sharing personal data
with third parties’ heading for more information).
Information for kids (the gamers)
Using the Gametimer means we are able to track your data as a gamer. Your parents will enter your
name, sex and age into the app and the app will then keep track of when and how long you play. Your
parents will be able to modify these data and review them in the app until they cancel the account.
The data will be processed in order to carry out the obligations of the agreement with your parents for
the use of the Gametimer. The ‘Privacy’ heading below also applies to you as a gamer.
If you would like to keep up to date with the latest developments, special products and offers, please
subscribe to our newsletter. If you do, we will register your email address. We will only send you the
newsletter with your consent. Every newsletter contains a link with which you can unsubscribe.
We have taken appropriate technical and organisational measures against loss or any form of unlawful
processing (such as unauthorised inspection, impairment, alteration or provision of personal data) in
connection with the processing of personal data to be performed.
Sharing personal data with third parties
We will only share your data with third parties in cases where this is permitted under current
legislation, i.e. where we have a ground for processing your data or where we contract a third party as
a supplier. We may also share personal data with third parties if we are legally obliged to do so (for
example, if the police so demand in case of a suspicion of a crime). The parties that process personal
data on our or your behalf include:
- IT suppliers and providers;
- payment service providers;
- cookie providers;
- telecommunications service providers;
- consultants and intermediaries.
In addition, we may also share the anonymised user data of your child (no names, only the gaming
hours and possibly their age and place of residence) with third parties for research or for commercial
purposes. As an example, these data may be used to gain an insight into how much time parents will
on average allow their 13-year-old children to spend on gaming in a given region.
Our website and app use our own cookies and those of third parties. Cookies are small data files that
can automatically be stored on, or accessed from a visitor’s device (such as a PC, tablet or
smartphone) when visiting a website. The cookies are sent to the web browser on the device. We use
- enable the features of the website and app (technical and functional cookies);
- analyse use of the website and app and improve the website based on those data (analytical
- show you personalised advertisements (marketing cookies).
These cookies collect the following personal data:
- IP address
- Cookie ID
- Site, app and clicking behaviour
- Referrer URL
Whenever you first visit our website or use the app, you will be shown a notification providing
We may use the following cookies:
Most cookies have an expiry date. If the cookies have been given an expiry date, they will be
automatically removed once the expiry date has lapsed. You may also opt to delete cookies manually
before the expiry date has lapsed. Please consult your browser’s user guide for this purpose. It may,
however, be the case that certain parts of our website will no longer work properly.
Links to other websites
This privacy and cookie statement does not apply to third-party websites that are connected to our
web shop through links. We cannot guarantee that these parties will handle your personal data in a
reliable or secure manner. We therefore recommend that you read the privacy statements of these
websites before using them.
Changes to this privacy and cookie statement
In the event of changes to our services, we are obviously required to adapt our privacy and cookie
statement as well. For that reason, please consult this privacy and cookie statement regularly for the
most up-to-date information.
If you have any questions regarding what personal data we have collected about you, please do not
hesitate to get in touch using the contact details below.
In addition, you have the right to:
- receive an explanation of what personal data we have collected about you and how we use
- inspect the specific personal data we have collected about you;
- have erroneous personal data corrected;
- withdraw your consent;
- object to a specific use;
- restrict the processing of your data;
- transfer personal data or have them transferred.
In the event of such a request, we may ask that you provide identification. We do this to confirm that
you are indeed the person to whom the personal data belong.
In principle, we will comply with your request within 30 days. However, this term may be extended for
reasons relating to the specific privacy rights or the complexity of the request. If we extend this term,
we will inform you in good time.
Dutch Data Protection Authority
Needless to say, we will be happy to help you if you have any complaints about the processing of your
personal data. Pursuant to privacy legislation, you have the right to submit a complaint concerning the
processing of your personal data by our company to the Dutch Data Protection Authority. You may
contact the Dutch Data Protection Authority for this purpose.
If you have any questions about your personal data and the way they are processed or about this
privacy and cookie statement, please contact our customer service team:
Alternatively, write to us at:
GT Enterprise B.V.
Chamber of Commerce number: 78599342
VAT number: NL.8614.64.874.B01